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Press record once. Let the documents write themselves.

A demo of FusedFrames capturing work. Recording is switched on in the desktop app, and the document library beside it fills with the documents that the recorded work produces.

Clear steps, backed by the real recording

Every step is a sentence you can follow, taken straight from your device. The numbered steps are what someone actually did, like a click or a paste. The branching lines are what the app did in response.

Steps
Everything that happened in this recording.
1

Opened the customer's refund request for order #1043 in Gmail

2

Copied the customer's email address from the message

3

Opened the Stripe dashboard

4

Pasted the address into the Stripe payments search

Stripe returned one matching customer with three payments

5

Opened the $89.00 payment for order #1043 from 12 March

Stripe showed the payment as succeeded on 12 March with no refunds

6

Clicked Refund on the payment

Stripe opened the refund panel with the full $89.00 prefilled

7

Selected "Requested by customer" as the reason

8

Clicked Refund to confirm

Stripe marked the payment as refunded

9

Switched back to Gmail

10

Clicked Reply on the customer's message

11

Typed that the refund had gone through for the full $89.00

12

Typed that it takes 5 to 10 days to reach their bank

13

Clicked Send

Captures the reasoning behind every step

  • It asks for the reasoning. When a step breaks from how similar tasks were handled, one question captures the answer while it is fresh.

  • It records on its own. A recording rule starts and stops capture based on the app being used or the time of day.

Frequently asked questions

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